Insurance brokers and claim management. Protecting Aussie businesses and mitigating losses since 2005.
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Simply enter your address details in the Steadfast Coastal and River Flood Risk Tracker to discover the likelihood of your home or business flooding. We will not record your address nor will we make contact with you. This is a free public service.

Business Insurance

Business insurance protects and minimises businesses from losses, equipment damage or legal liability that potentially ruin your livelihood.

Personal & Lifestyle Insurance

Personal insurance forms cover that provides security to you and your family, including life, car, household and more!

Meet the Team

Get the personal touch the big corporations lack. We deal with each of our clients like we would a dear friend, so come see why we are so different from the rest.

Lodge a Claim

Take the pain out of settling an insurance claim and ensure you get what you’re entitled to. Specialising in planning, managing and monitoring the entire compensation process.

welcome to avoca

At Avoca, our mantra is “rewards with respect”. It’s the way we do business. By promoting trust and integrity above all else, we’re able to forge longstanding relationships with our clients.
Our goal is to provide certainty and peace of mind to all our customers through the mitigation and handling of risk.

At Avoca, the secret to our success is our professional team. With decades of experience over a wealth of industries, we’re able to provide unmatched proficiency and customer service.

Avoca is a proud contributor to the community, and values a triple bottom line agenda of “people, planet and profit”.
We are major sponsors of The Cycling Development Foundation Inc (CDF), and strong supporters of the Hawaiian Ride for Youth initiative, a 700km ride from Albany to Perth.
Ride for Youth raises funds for Youth Focus, a local charity committed to the prevention of youth suicide, depression and self-harm. This cause is very special to our director Charles Elders who has been participating in the ride since it was founded and completed 18 rides since!

Avoca Insurance Brokers are a member of the Steadfast group, the largest insurance broker network in
Australasia. Comprised of over 300 brokerages with more than 500 offices, working with Avoca means
you'll get the best of both worlds - local and personalised service, with the expertise and support of a
massive organisation.

Richard Groves
Richard Groves
Mia and the team have continued to provide an individual and professionally tailored service. During a recent claim and dispute, Mia and the team routinely communicated developments in the claims process and demonstrated that they had our best interests in mind. The Avoca organization provides a complete service for their clients, from finding the most appropriate level of cover required to assisting with all aspects of the claim process. I have no hesitation in recommending the full service offering provided by Mia, Julie and the team at Avoca
K & R
K & R
Elaine was great to deal with, the communication was great, and she was the only one willing and able to get us insured with our new business
Jason Hughston
Jason Hughston
Elaine provides outstanding service! Prompt, professional and willing to assist in any way possible with your insurance needs. Highly recommended.
Roman Watkins
Roman Watkins
Great company, I've been dealing with Avoca Insurance Brokers since 2005 when it was founded. Prior to that I have been working with Charles Elders since 1993 when I started my business. I highly recommend Avoca who have been brilliant to deal with over the last 29 years!!!
Peter Owens
Peter Owens
Avoca has provided excellent service as my insurance broker for over 10 years. Avoca offers prompt response, good value and a thorough understanding of our insurance needs.

Have any questions? Call for a quick chat!

Frequently Asked Questions

It is the amount to be paid for a contract of insurance or a policy to the insurance company.

Insured is the one who holds or owns the policy and insurer is the company that covered the insured.

This applies mainly for motor vehicle insurance policies. 

No claim bonus is a benefit for those who have not claimed insurance during the preceding year of cover. 

This will lower the premium on the following year.

Deductible or an EXCESS is a set amount that you have to pay from your pocket when making a claim. 

For example, if you have a deductible/excess of $500, and your total claim cost is $3,000, then you are responsible for paying for $500 and the remaining amount $2,500 will be covered by the insurance company