Local, responsive support backed by the Steadfast network. Our team of experienced brokers is based right here in Western Australia — ready to answer questions, guide
you through your cover, and help when you need it most.
Monday to Friday: 8:30 AM – 5:00 PM
Closed on public holidays
If something unexpected has happened, our friendly Avoca claims team is here to help.
Whether it’s motor, property, or public liability, we’ll guide you through each step to get your claim resolved quickly and fairly.
You’ll need your policy number, incident details, and registration number (for vehicle claims).
Once you submit your claim, our specialists will take it from there — keeping you informed throughout the process.
We always strive to deliver the best service possible — but if you’re unhappy with any part of your experience, we want to hear from you.
Your feedback helps us improve and ensure that every client receives the care and professionalism Avoca is known for.
Our dedicated complaints process is designed to resolve issues promptly and fairly. You can submit your concern online or call us directly to speak with a team member.
