PROFESSIONAL INDEMNITY

Professional Indemnity insurance matters

Professional indemnity insurance is not a legal requirement for business but is mandatory in some industries, such as medicine, accounting, law and financial advisers and it is recommended for anyone who is providing professional services or advice in exchange for a fee – like engineers, graphic designers, or IT consultants.

protect your assets & brand reputation if your advice or services cause a client to take legal action against you.

The amount of cover your business needs will depend on the nature of your work and the type of clients you service. If you work with large organisations in heavily regulated industries, then your professional indemnity requirements are likely to be higher.

There are often exclusions, deductibles and limits which apply, so contact an Avoca Insurance Broker to discuss your specific insurance needs.

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John McBride
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I have just renewed my Home and Contents Insurance with Avoca again and I want everyone to know how wonderful they are. (Thank you Julie) My journey with Avoca started in 2017 after I purchased my current house and they were recommended to me by a friend. After a brief discussion with Sheenali by phone with details then confirmed by email I was quickly set up with appropriate and competitively priced cover for my insurance situation in preparation for the settlement of my house. Yearly renewals are a breeze. I am contacted at least 6 weeks before my insurance renewal is due to confirm if there are any changes or additions. It is always an easy stress free exercise for me. If you do have the mis fortune to have an event I can speak from personal experience that Avoca have you back. I retuned home from work at about 9pm on Christmas eve 2021 to find a collapsed ceiling in my living room and a flooded house due to a burst Iplex hot water pipe in my roof (pictures included below). I sent out an email to Avoca later the same evening. I received a call from Avoca just before 9:30am Christmas Morning (Thank you again Mia) and before lunch Christmas day I had an emergency visit from a plumber and electrician to make my house safe. Further, when things don't go to plan Avoca are there to help you. Following the aforementioned flood, the builder assigned to rectify the damage (AT Build WA PTY Ltd) was made aware if a large crack in the Gyprock that had formed above my built in bookcase they had replaced as part of the rectification works. AT Build WA acknowledged the defect in their work but then simply would not make a time to be available to return and correct the defect. After "getting the run around" for four months I contacted Avoca for assistance. Avoca were able to contact my insurer, who in turn, reopened my original claim and directed the builder to make themselves available to correct the defect without unnecessary delay. It took less then 1 month following this intervention to have matter resoled (thank you again Melissa and Sara). I hope this shows everyone how the level of customer service and attention to detail you receive being a client of Avoca, I would recommend them to anyone. My wife also uses Avoca for insuring her two rental properties. Included are two pictures of damage from the flood December 24 2021.
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Garrett Goodenough
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Maryna and Avoca has been truly fantastic. I was knocked back for Worker Compensation insurance because we were a small business and Avoca managed to find a really great, affordable solution... More than that made us feel like a VIP customer. Thank you team ☺️
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Luke Williams
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After just six months, Avoca has wowed me and my team with their professionalism. Not only were they able to secure our apartment complex a great insurance deal, their prompt response to queries, knowledge, willingness to educate and warm approach in all communication continue to be stand outs in the industry.
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Ariana Black
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We have been with Avoca Insurance for many years now in both business and personal from cars, workers comp, boats, contents and more. The service has always been fast and precise and annually reviewed. Our key contact has been Mia who has been exceptional, and we were also able to work with Sheenali on a recent event who went above and beyond in every way and made the entire event seamless for all stakeholders.
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Peter O'Brien
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Prompt Same Day Service Freindly service
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Deluxe Party Time
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It was absolutely fantastic working with the Avoca team for their 20th Anniversary celebration! From the very beginning, communication was smooth and thoughtful, and the entire event was beautifully organised with so much care and attention to detail. I’m so grateful to have been part of such a special milestone—what an incredible atmosphere! It was a real pleasure collaborating with such kind and professional people. Thank you again for trusting me to be part of the celebration. I would be more than happy to work together again in the future! Warmest regards, Yen @deluxe_party_time
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James Diamond
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An incredible group of people, highly recommended!
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Vin and Flower
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Amazing people & great company!
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Rolo Media
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Sheenali at AVOCA has been a fantastic client to work with. She brought us on board to photograph their 20th anniversary event, a beautifully planned celebration that highlighted just how much their team values connection and community. It was a pleasure capturing such a milestone moment for them. - Kevin, Rolo Media

Frequently Asked Questions

  • Professional indemnity insurance is not a legal requirement  however it is compulsory for some professionals to hold and maintain Professional Indemnity insurance such as Accountants, Bookkeepers/ BAS and Tax Agents, Solicitors, Financial Advisors and Mortgage Brokers, Real Estate Agents, Architects or some health professionals.

Other professions who provide advice or a professional service and should consider taking out a professional indemnity policy. 

  • Accounts Preparation
  • Adoption Agencies
  • Advertising Agencies & Services
  • Aged Care Consultants
  • Agricultural Consultant
  • Agronomists
  • Aquaculture Consultants
  • Arbitrators
  • Archaeologists
  • Archival Firms
  • Artists/Art Directors
  • Authors
  • BAS Services
  • Biologist
  • Book Binders
  • Bookkeeper
  • Botanist
  • Building Designers
  • Business Coaches
  • Business Planning
  • Business Project Management
  • Business Training Courses
  • Buyers Agents/Advocates
  • Career Advisory Services
  • Cartography Consultants
  • Catering Consultants
  • Change Management
  • Civil Celebrants
  • Company Search Agencies
  • Compliance Consultants
  • Conference Management
  • Cooking Instructors
  • Copy Writers
  • Court Reporters
  • Draftsperson & The Drawing
  • Ecology Advisors
  • Editors
  • Education Advisory Services
  • Education Consultants
  • Electrician
  • Employment Agents
  • Energy Consultant
  • Energy Raters
  • Engineers
  • Environmental Consultants
  • Entomology Consultants
  • Fauna Consultants
  • Food Inspectors
  • Forestry Consultants
  • Funeral Directors
  • Gemologists
  • Geographers
  • Graphic Designers
  • Green Auditors
  • Health & Safety Consultants, Workplace Assessors
  • Historians
  • Home Sustainability Assessors
  • Horticultural Advisors
  • Hospital Consultants
  • Hotel Consultants
  • Human Resource Consulting
  • Hygiene Consultant
  • Illustrators
  • Image Consultants
  • Import and Export Agents
  • Industrial Relations Consultants
  • Insurance Loss Adjusters
  • Interior Designers
  • Interpreters
  • Irrigation Design and Consultants
  • Landscape Designers
  • Lapidary (Gemstones) Consultants
  • Librarians
  • Literary Agents
  • Logistic Advisors
  • Management Consultants
  • Marketing Consultants
  • Market Research Analysts
  • Marriage and Family Counsellors
  • Mediators
  • Metallurgy Consultants
  • Meteorology Advisors
  • Methamphetamine Testing
  • Microbiologists
  • Migration Agents
  • Multimedia Consultants
  • Museum Curators
  • Numismatic (Coins) Advisors
  • Occupational Health & Safety Consultants
  • Organisational Structure and Staffing
  • Philatelic (Stamps) Advisors
  • Photographer
  • Pool Safety Consultants
  • Private Investigators
  • Process Servers
  • Property Title Searchers
  • Publicists
  • Public Record Search Firms
  • Public Relation Advisors & Firms
  • Quality Control Advisors
  • Recruitment Consultant
  • Registered Training Organisations
  • Relocation Agents
  • Risk Management Consultants
  • Robotics Advisors
  • Secretarial Services
  • Sewage Consultants
  • Shipping and Freight Forwarding
  • Sociologists
  • Solar Energy Consultants
  • Statisticians
  • Strategic Planning
  • Sustainable Assessors and Auditors
  • Tax Agent
  • Technical Writers
  • Textile Designers
  • Tourist Bureau and Guides
  • Town and Country Planning
  • Training
  • Traffic Management
  • Translators
  • Travel Agents
  • Viticulture Consultants
  • Water Brokers
  • Water Conservation Advisors
  • Wedding Planners
  • Wind Energy Consultants
  • Wool Brokers and Classification
  • Workflow Efficiencies
  • Workplace Assessors
  • Zoologists

Insurers can look to limit their exposure to consequential financial loss by limiting claims to rectification costs only and excluding consequential losses such as:

  • loss of profit;
  • loss of use of any plant or facility;
  • loss of earning capacity;
  • loss of goodwill;
  • loss of contract;
  • delay or interruption of business;
  • depreciation of any kind; or
  • loss due to delay.

Claims from consequential financial loss are costly for insurers to defend and are often difficult to value or rate by usual methods.
The occupations that have the highest exposure to consequential financial loss include those involved in, or providing services to, products, commodities or supply chains as they often include loss from business interruption, downtime or accumulation exposures, and include:

  • Utilities/energy (water, gas, electricity) or technology (data/internet) where the services are used by other businesses
  • Manufacturing/heavy industry where downtime of plant or machinery leads to loss of production or supply of products/commodities
  • Transport/logistics that cause supply chain delays

Insureds can look to limit their exposure to consequential loss in a few ways:

  • Obtaining peer review or third party sign-off on design work involved in the above activities/occupations (so any claims can be subrogated proportionally against these entities)
  • Contractually, by excluding consequential loss under contract or limiting their liability under contract to the cost of the contract or to rectification costs only


Ensure they review the contracts they sign or get independent legal advice to ensure they are not picking up any unexpected or assumed liability under the contract