Important Information

Avoca Financial Services Guide

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Avoca Privacy Policy

Privacy Policy – V4 March 2014 (2)

Insurance Broking Code of Practice

Avoca Insurance Brokers has elected to voluntarily adopt and comply with the Insurance Broking Code of Practice which is published by the National Insurance Brokers Association of Australia (NIBA) and administered by the Financial Ombudsman Service (FOS).

The Code is intended to promote good relations between insurance brokers, their clients, insurers and other participants within the insurance industry. It also promotes efficiency in transactions by describing standards of good practice and the level of service to be expected from members.

To obtain a copy of the Insurance Broking Code of Practice, click here.

General Insurance Code of Practice

Insurance providers within Australia, such as underwriters and underwriting agencies, have a code of practice which they may be required to comply with. All major insurance providers within Australia are signatories to this code.  The General Insurance Code of Practice is published by the Insurance Council of Australia (ICA) and administered by the Financial Ombudsman Service (FOS).

The General Insurance Code of Practice sets the minimum standard for what people can expect from their insurance provider the moment they take out a policy to its conclusion.

To obtain a copy of the General Insurance Code of Practice, click here.

Avoca Disputes Policy

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Contractual Liability Tipsheets

Avoca is pleased to be able to provide the following information for commercial clients to assist in their understanding of contractual liability issues and the subsequent risks these issues pose to their businesses and personal assets.  Below is a range of tipsheets for client use (downloadable for your convenience) which include what to look out for in hold harmless and indemnity clauses, what certain clauses mean and noting third parties on the policy, amongst many other areas.

The tipsheets have been kindly made available via the Steadfast Group, the major insurance broker network of Australia of which Avoca Insurance Brokers is a proud member.

Indemnity Clauses
Proportionate Liability
Public Liability
Employers Liability – Indemnity v Insuring Clause
Insurance Clauses – Failure to Insure
Insurance Clauses – Named Insured v Interested Party
Professional Indemnity for Construction Contracts Pt-1
Professional Indemnity for Construction Contracts Pt-2
Hired-In Labour Contracts
Public Liability – Subcontractors
Certificates of Currency
Indemnity Clauses – Property Management